Membership FAQs

 

How do I retrieve my password/log in?

To reset your password, click here.

After entering your email address, you will receive a password reset email from Support@cmaanet.org. The link in this email will allow you to input your new password and log in to your CMAA account.

Passwords should be at least 8 characters and contain both letters and numbers.Your username will be your work email.

Where do I purchase membership?

After logging into your CMAA account, select "Store" in the top navigation bar.

On the left side of the page, you can search for the membership category that you wish to apply for.

Once you’ve selected your membership category, select "Add to Cart" and proceed to checkout.

After submitting payment, you will be presented with a sales receipt and will receive your welcome email

Where do I purchase publications?

After logging into your CMAA account, select "Store" in the top navigation bar.

On the left side of the page, you can search for specific publications or jump to the appropriate category.

Add the item to your cart and proceed to checkout.

Once you’ve selected your membership category, select "Add to Cart" and proceed to checkout.

After submitting payment, you will receive a sales receipt.

How do I sign up for Conferences?

After logging into your CMAA account, select the "Events" tab in the top navigation bar. You may also visit the National Conference landing page directly.

All CMAA National events are listed, by date, on the "Events" page.

After linking to or choosing the CMAA National Conference and Trade Show from the Events page, follow the instruction to choose your registration category and any additional tickets you may wish to purchase.

After submitting payment, you will receive a sales receipt.

How do I register for other events?

After logging in to your CMAA Account, please select the "Events" in the navigation bar at the top of the page. All CMAA events are listed by date on the general Events page.

After selecting your desired event, you will automatically be provided with additional instructions to complete and submit payment for your registration

After submitting payment, you will receive a sales receipt.

How do I register for the CMIT program?

After logging into your CMAA Account, select "Store" in the top navigation bar.

Enter "CMIT" into the search bar on the left side fo the page.

Select "CMIT Application" and then select "Add to Cart".

After adding to your cart, you will be required to upload your current transcript or resume, acknowledge the Code of Ethics, and indicate your eligibility.

Proceed to checkout and enter your payment information. You will then receive a sales receipt and confirmation email. Once your application is approved, the CMIT department will contact you with more information about the next steps

How do I renew my membership?

After logging into your CMAA account, select "Subscriptions" on the left side of the page. Your current membership status and expiration date will be displayed here.

Hover your cursor over the box that says "Status" and select "Renew" from the drop down menu.

In the pop-up window, select "View Shopping Cart" to procced to checkout.

Is my CCM designation tied to my membership?

No. CCM information is maintained by CMCI, and is not available through the membership portal. For information about your certification, please contact CMCI.

I made a purchase, but did not receive a sales receipt. How do I get my receipt?

For event receipts, contact nborman@cmaanet.org.

For membership receipts, contact CMAA's membership@cmaanet.org.

For publication/bookstore receipts, contact tlong@cmaanet.org.

Who should I contact if I have trouble with my account?

For questions regarding your membership account, please contact support@cmaanet.org.

For all other inquiries, please contact the corresponding department

Events

Membership

Professional Development

CCM/CMIT

 

 

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